Managing Violations While Preserving Relationships
Instructors: Paul Doscher, Carol Hess
When it’s hot it’s hot…. Violations of trust and of agreements between family members can be stressful and challenging. Emotions can run high, and the implications can extend beyond the land dispute. As a land trust, you are responsible for upholding the terms of the easement, but you also need to preserve a relationship with the landowner. This webinar will present creative strategies and proven techniques for engaging with landowners and others in stressful and emotional situations to resolve known or suspected violations. Long-time land trust expert Paul Doscher and trained mediator Carol Hess will help you understand why landowners react in certain ways when family is involved and how your communications and proposals can inflame or advance resolution. They will also help you with techniques that lead to resolutions that preserve a positive relationship with landowners.
How will you benefit from this webinar?
- Implement strategies to preserve landowner relationships by diffusing highly volatile situations while still defending the easement
- Know what language to use and what language to avoid in communications
- Work through real-world case studies and practice mediation techniques
- When to turn to mediation professionals to resolve challenging disputes
Access to this recording is subject to availability of the AdobeConnect service.
Photo by Thought Catalog on Unsplash